Tilt-tray tow truck loading a prestige SUV outside a North Shore home

Accident towing, Sydney wide, straight to the repairer.

One call, the right truck, and your car lands on our floor. Not in a holding yard.

Tow and repair, direct to our floor

Sydney-Wide Towing

Stow Smash Repairs tows accident and breakdown vehicles anywhere in Sydney, straight to our Artarmon workshop. Tow and repair, one company, one phone number. Low and prestige cars travel on a tilt tray, strapped by the wheels. And before any truck arrives at your accident, know this. In NSW, your car goes where you say, not where the tow driver suggests.

Vehicle handed back to its owner at Stow Smash Repairs, Artarmon

Your Rights at the Accident Scene

What am I signing on the towing authority form?: In NSW a tow truck driver needs your signed authority before towing from an accident. Read it before signing. The destination line is yours to fill in, and you can name any repairer. “Stow Smash Repairs, 35 Hotham Parade, Artarmon” fits on the line.
My car went to a holding yard. Now what?: Holding yards charge storage by the day, so move fast. Contact the yard, confirm the fees, and authorise release to your chosen repairer. We arrange the pickup and get the car onto our floor, where storage stops costing you.
Who pays for accident towing?: If your policy covers accident damage, it generally covers the tow from the scene. Sydney accident towing fees are capped by NSW regulation. We bill the insurer where the policy covers it.

How We Do It

Stow Smash Repairs reception — call to book a tow

Tilt-tray tow truck with a vehicle secured by wheel straps

Stow Smash Repairs workshop on Hotham Parade, Artarmon

Vehicle photographed on arrival at Stow Smash Repairs for insurance claim

01 / 04One call.

Step 01
One call.
Tell us where the car is and what it is. Location, condition, and whether it drives.
Step 02
The right truck, first time.
Lowered, prestige and non-driving cars get a tilt tray. Everything is strapped by the wheels. Never hooked, never dragged.
Step 03
Straight to our floor.
No holding yard, no daily storage bill, no second tow. The car lands where the repair happens.
Step 04
The claim starts the same day.
Car photographed on arrival, damage written up, insurer contacted. By the time you’ve done the paperwork, we have too.

Common Calls

01 / 03

Not driveable after an accident.

If it leaks, rubs or won’t track straight, don’t drive it. The tow costs less than the second accident. We can usually have a truck moving within the hour, Sydney wide.

A car that won’t start after an impact may have fired its inertia cutoff or worse. Don’t keep cranking it. Tow it in, and the diagnosis happens on our floor with the quote.

Motorway and tunnel recoveries have their own rules, and the road operator’s contractor may move you to a safe point first. From there, your choice of destination applies as normal. Call us from the safe point and we take over.

Common Questions

Do I have to use the tow truck that turns up at the accident?

No. You have the right to choose who tows your car. Read the towing authority before signing and write the destination yourself. “Stow Smash Repairs, 35 Hotham Parade, Artarmon” fits on the line.

Where to next