Privacy Policy

How we protect and handle your personal details.

Data Protection

Stow Smash Repairs protects your personal details. We collect information only to provide vehicle repair services. We hold all information securely.

Information We Collect

Contact details
We collect your name, phone number, and email address. We use this to contact you about repairs.
Vehicle details
We collect your vehicle make, model, registration, and photos. We use this to calculate repair costs.
Insurance details
We collect policy numbers and claim numbers. We use this to process insurance work directly with insurers.

How We Use Your Data

Service delivery
We use your details to book repairs, order parts, and complete paint work.
Quotes
We use your photos and vehicle specifications to prepare smash repair quotes.
No third-party sales
We do not sell your personal data. We only share details with insurers to manage your claim.
Embedded Google services
Our service area page includes an interactive Google Map, and our reviews come from Google. These load from Google, which may set cookies and collect usage data under its own privacy policy. The map only loads when you scroll to it.

Your Rights

Access your information
You can contact us to request a copy of your personal data.
Correct your details
You can ask us to update or fix inaccurate personal information.
Contact us
Send an email to reception@stowsr.com.au for any privacy questions.
Call (02) 9439 8572