Straight Answers · Sydney-Wide Towing

Do You Have to Use the Tow Truck That Shows Up?

No. At a NSW accident scene the car goes where you say. Read the towing authority before you sign, and write the destination yourself. “Stow Smash Repairs, 35 Hotham Parade, Artarmon” fits on the line. For the full towing service and process, see Towing →

What’s Actually on That Form

A tow truck driver needs your signed authority before towing from an accident scene. The destination line is yours to complete, and no driver can fill it in for you or assume you’ve agreed to their yard.

Trucks That Arrive Uninvited

Trucks that show up without being called are chasing the job, not helping you. You’re under no obligation to sign anything for a truck you didn’t request.

The Holding Yard Trap

If a car does end up in a holding yard, storage fees accrue daily. Confirm the fees, authorise release to your chosen repairer, and move the car as soon as you reasonably can.

Where to next

  1. 01

    Need a tow, or the car already sitting in a holding yard? Towing →

  2. 02

    More answers. Straight Answers →

Mercedes-AMG wheel and brake caliper detail at Stow Smash Repairs workshop

Send photos. Get a real quote.

No callback loop, no drive across town. Photograph the damage and we quote from that, or we’ll come to you at home or work.

Photos in, honest number back the same day.

Find Us

35 Hotham Parade
Artarmon NSW 2064

Opening Hours

Mon – Fri
7:00 am – 4:30 pm
Saturday
By appointment only
Sunday
Closed
Call (02) 9439 8572