The people who fix your car.
Technicians, not job numbers. You talk to the workshop floor, not a call centre.
Who We Are
At Stow Smash Repairs, every repair is done by technicians working from the same Artarmon floor, not a network of subcontractors. The person who quotes your car works in the same building as the person repairing it. Call back a week later with a question and the same team picks up the thread, because nothing gets handed off between departments that don’t talk to each other.
How the Workshop Actually Works
- One floor, not a network.
- Every job, quote to handover, happens inside the same walls. There’s no call centre reading from a script and no job getting couriered to a subcontractor three suburbs away. What you’re quoted is what gets built, by the people who quoted it.
- Trade first, title second.
- The people pricing collision jobs, matching paint, and pulling panels straight are qualified technicians who came up doing the work, not account managers reading a manual. Decades of combined experience sit on this floor, not in a head office.
- Straight answers, not a script.
- Ask a direct question and you get a direct answer, even when it’s not the one that makes the sale. That’s not a company policy line, it’s just how a small, hands-on workshop actually talks.
What This Means for You
- You’re never chasing a different person for the same job.
- No handoff between “the person who quoted it” and “the person who’s doing it.” One team, one thread, from the first photo to the handover walk-around.
- The standard doesn’t change based on who’s rostered on.
- Every car gets measured on the same equipment, painted to the same standard, and checked the same way, regardless of which technician’s bay it lands in. That consistency is the point of one workshop instead of a franchise.
Common Questions
- Who will actually work on my car?
- Technicians working from our Artarmon floor, not a network of subcontractors. The person who quotes your car works alongside the people repairing it, and the same team answers if you call back with a question.
- Is the same team doing the quoting and the actual repair?
- Yes. Quoting and repair happen inside the same workshop, not split between a call centre and a job that gets sent elsewhere. That’s part of why the quote and the final bill match.
Where to next
- 01
Sixty years behind these benches. About →
- 02
See what the floor actually produces. Gallery →
- 03
Ready to talk to the floor? Send photos, get a real quote. Get a Quote →
Send photos. Get a real quote.
No callback loop, no drive across town. Photograph the damage and we quote from that, or we’ll come to you at home or work.
Photos in, honest number back the same day.
Find Us
35 Hotham Parade
Artarmon NSW 2064
Opening Hours
- Mon – Fri
- 7:00 am – 4:30 pm
- Saturday
- By appointment only
- Sunday
- Closed
Phone
(02) 9439 8572